We’d love to hear from you. Whether you have a question about a product, need help with an order, or want to check warranty status – our team is here to help.

Get in Touch

📍 Visit Our Showroom & Office
Norwich Union House, Mama Ngina Street,
4th Floor, Suite 13,
Opposite Hilton Hotel, Nairobi, Kenya.

📞 Call or WhatsApp
0705885885

📧 Email
support@tclkenya.ke

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 6:00 PM

Sunday & Public Holidays: Closed (online orders accepted 24/7)

Frequently Asked Questions

Do I need an appointment to visit your showroom?
No appointment is needed during business hours. Just walk in – we’ll be happy to assist.

Can I pick up an online order from your office?
Yes. Select “Click & Collect” at checkout, and we’ll notify you when your order is ready for pickup.

What payment methods do you accept in person?
Cash, M‑Pesa (Lipa Na M‑Pesa), and bank transfer.

Is parking available near your office?
Yes, there is paid public parking near Norwich Union House and at Hilton Hotel.

Alternative Support Channels

WhatsApp: 0705885885 – fastest response for sales and product queries.

Email: For warranty claims or detailed technical support, please email support@tclkenya.ke.

We look forward to serving you – TCL Kenya, your authorized TCL dealer in Kenya.